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The Best Contact Center
Native to Skype for Business

We believe Skype for Business (formerly Lync) is the best platform for customer care and we are singularly focused on building the best native contact center software for it. Clarity Connect is a cloud-managed contact center that extends Skype for Business with the technology required to manage calls (ACD), IMs, web chats and other communications with your customers, employees or business partners. Our professional services team will work tirelessly to make sure you're successful, from user adoption to nurturing future growth of your business. Everything we do is geared to make sure you're successful.

We succeed when you succeed!

 
 
 

Use Cases

Whether you're running a global call center, contact center, an internal help desk, or just want to add intelligence to any other communications for your customers or employees, Clarity Connect can fit your needs and natively expand what Skype for Business or Lync can do for you.

 
 
 

Case Studies

Clarity Connect customers cover a wide range of industries including healthcare, financial, education, and retail. Hear some of the powerful success stories from our customers describing how they took their business to new heights by combining Clarity Connect and Skype for Business.

 
 
 

Features

Being a native application to Skype for Business/Lync allows seamless access to all of its capabilities without having to duplicate functionality already being provided like call control or desktop clients. This allows us to provide you best-in-breed features from the server without needlessly complicating the troubleshooting or architecture.