The Best Cloud Contact Center for Office 365 and Skype for Business

Gain all the advantages of a cloud contact center while still leveraging your investment in O365 or Skype for Business with Clarity Connect.

Clarity Connect was developed exclusively for and is native to Skype for Business. Clarity Connect does not duplicate or complicate Skype for Business’ infrastructure or call control, has access to its unified communications and collaboration functionality. Best of all, there’s no need for additional on-premises infrastructure or additional software clients, reducing costs and improving efficiency.

Clarity Connect is cloud-managed, so you can deploy a contact center for Office 365, or for a cloud-hosted or on-premises installation of Skype for Business.

Clarity Connect is full featured and is exceptionally well designed. We have high-profile clients in finance, education, healthcare, retail and many other verticals. Find out how we can help you improve customer service and reduce costs today.


Use Cases

Whether you're running a global call center, contact center, an internal help desk, or just want to add intelligence to any other communications for your customers or employees, Clarity Connect can fit your needs and natively expand what Skype for Business or Lync can do for you.


Case Studies

Clarity Connect customers cover a wide range of industries including healthcare, financial, education, and retail. Hear some of the powerful success stories from our customers describing how they took their business to new heights by combining Clarity Connect and Skype for Business.



Being a native application to Skype for Business/Lync allows seamless access to all of its capabilities without having to duplicate functionality already being provided like call control or desktop clients. This allows us to provide you best-in-breed features from the server without needlessly complicating the troubleshooting or architecture.