Jon is the Chief Technology Officer at Clarity and one of the founders of the company. With over 18 years of experience working at Clarity, Jon has helped build the consulting business into an 100 person organization serving customers around the globe. Starting in 2008, Jon shifted his focus to building out Clarity’s software product business and overseeing the Unified Communications Practice Area. Under Jon’s leadership Clarity has emerged as the premiere services and products provider in the Microsoft Unified Communications ecosystem.
Don is a Partner at Clarity Consulting and has been with the company for over 16 years. Don has successfully lead and architected many complex custom Enterprise software solutions for Clarity’s consulting business in different verticals such as telecommunications, retail, e-commerce, logistics, and insurance. Don now oversees the Clarity Product Engineering teams, Unified Communications consulting services, and manages operations of the Clarity office in Croatia.
Craig is the Director of Business Development at Clarity Consulting. In his role, Craig focuses on the sales and marketing efforts related to Clarity’s Unified Communications Practice Area which includes its popular contact center product, Clarity Connect. In addition Craig looks to identify and bring to market new products and solutions that leverage Microsoft Skype for Business. He has been working in the telecommunications and software industries for over 20 years and has extensive experience in the Microsoft ecosystem.
Michael Greenlee is a software development professional specializing in the Microsoft platform and particularly in Microsoft Lync development. He is the Director of Service Delivery at Clarity Consulting. Michael is a Microsoft MVP for Lync and has been working with the Office Communications Server and Lync extensibility platforms for most of the past four plus years.
He is an expert on the Unified Communications Managed API, and co-authored Professional Unified Communications Development with Microsoft Lync Server 2010 for John Wiley & Sons. Michael regularly contributes on the Clarity Unified Communications Blog.
Jeremy Puent, The Product Manager for Clarity Connect has spent over 14 years in the communication industry. Armed with certifications on Cisco UCCX, Interactive Intelligence and numerous WFM and QA/QM products, Jeremy spent over 10 years as a contact center consultant, creating and managing contact centers from small help desks up to 11,000 seat contact centers. In his current role, Jeremy brings his deep expertise in contact centers to help guide the direction of the Clarity Connect product and evangelizes Connect’s unique approach to a native Skype for Business Contact Center and the benefits that a truly unified communication based contact center can provide. Jeremy contributes thought leadership across social media from LinkedIn to Twitter as well as the Clarity UC Blog. Jeremy is available for speaking engagements or webinars and more.
Peter is a Senior Product Development Engineer for Clarity Connect. He leads development on the Connect Web Gateway and is generally focused on leveraging web technologies across the product. Peter has over ten years of experience working at Clarity and has been involved with the development of Connect since version 1.0.
Dan is a Senior Product Development Engineer for Clarity Connect, and has been working on the team since it had only 4 members. Mainly focusing on the development side, Dan has seen the product through 4 major versions, performed implementations and customizations for a variety of customers, and worked on a number of exploratory proof-of-concept Unified Communications development projects.
Brent joined Clarity Consulting in 2011, immediately taking a position on the Clarity Connect team. As the Implementation Services Manager for Connect, Brent leads a team of engineers who manage customer deployment and use of Clarity Connect, from contract signature through successful launch. Brent also focuses on customer engagement, product training, and Connect partner implementations.