I’m excited to announce the launch of the Office 365 contact center the market has been waiting for. With Clarity Connect, clients can now gain all the advantages of a cloud contact center while still taking advantage of their investments in O365 or Skype for Business.
Moving to the cloud enables clients to save significant costs for infrastructure and maintenance, with marked improvements in scalability, employee mobility, and disaster recovery. Since Clarity Connect was developed exclusively for, and is native to, Skype for Business, clients also have seamless access to all of Skype for Business unified communications and collaboration functionality.
Many companies have not fully made the move to the cloud, but are eager to move as quickly as they can. Clarity Connect’s new cloud-management model enables clients to move their contact center to the cloud, regardless of whether they have Office 365 or Skype for Business (on-premises or fully hosted). This helps clients keep their options open too – for example, they could keep their contact center on Skype for Business (on-premises) and make the move to O365 later, with Clarity Connect seamlessly migrating alongside.
Clarity Connect is full featured and exceptionally well designed. With our new cloud management model, it is the most significant and fully-realized contact center solution for O365. To learn more, contact us at connect.claritycon.com/hello today.