Whether you're running a global call center, contact center, an internal help desk, or just want to add intelligence to any other communications for your customers or employees, Clarity Connect can fit your needs and natively expand what Skype for Business or Lync can do for you.
Using the Web Gateway add-on for Clarity Connect, you can power real time chat in any modern browser from your public website and have the conversations intelligently routed through to agents using Skype for Business as IM messages with context.
Internal communications can easily be powered across your entire organization by the intelligent routing capability Clarity Connect provides. Get the communications to the right experts quickly and reliably.
Managed help desk communications have never been easier or more powerful. Use the full functionality of Skype for Business, but have the intelligence to route them to the right person the first time.